Submit a ticket
If you can't find a solution to your problem in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

When submitting tickets via our support portal or email, please include as much relevant information as possible. If you fail to provide adequate information this may slow down our support response.

Hours of Operation
Technical Support: 24/7/365
Sales / Billing: Mon - Fri, 9AM - 5PM (AEST)

Critical Priority Tickets
Critical priority tickets are reserved for emergency situations only. Please only utilise this priority level in the event of server failure or situations resulting in loss of business.

Departments