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This link contains the Entity Data DNS Manager Quick Setup Guide: http://www.entitydata.com.au/downloads/Entity%20Data%20DNS%20Manager%20Quick%20Setup%20Guide.pdf [1] Links: ------ [1] http://www.entitydata.com.au/downloads/Entity%20Data%20DNS%20Ma...
Synopsis: You can use this feature to simultaneously generate both a self-signed SSL certificate and a Certificate Signing Request (CSR) for a domain. You can also generate a private key with this feature, which is essential for self-signed certific...
YOU CAN UPGRADE YOUR SERVICE PLAN THROUGH OUR SECURE CLIENT AREA, TO DO THIS FOLLOW THE STEPS BELOW. 1. Open a browser and go to: https://secure.entitydata.com.au/ [1] 2. Login with your username and password (if you've forgotten your username ...
To add a web hosting (cPanel) account in WHM, after logging in, click Home » Account Functions » Create a New Account Fill out the requested fields displayed and choose a package template (For info on how to set up packages, see https://support.enti...
Synopsis: This guide contains instructions on how to an SRV record to your DNS zone. An SRV RECORD is a specification of data in the DNS defining the location (hostname and port number) of servers for specified services. Some Internet protocols s...
SYNOPSIS: This guide contains instructions on how to adjust resources for a virtual server instance on EntityCloud(tm). PREREQUISITES: You must have an active EntityCloud(tm) PAYG or Prepaid subscription. HOW-TO STEPS: 1. Login to Client Ar...
Synopsis: This guide contains instructions on how create a downloadable backup of your website through cPanel. Prerequisites: 1. You must have an active Linux Business Virtual Server or Linux Mission Critical Virtual Server with Entity Data with cPanel...
Synopsis: This guide contains instructions for exporting your MySQL database from cPanel. Prerequisites: 1. You must have an active Entity Data Linux Business or Mission Critical Web Hosting plan, or a Linux Business or Mission Critical Virtual s...
Synopsis: This guide contains instructions for removing a blocked IP address from within Config Server Firewall Prerequisites: 1. You must have an active cPanel/Linux Virtual Server with CSF installed. How-to Steps: 1. Login to cPanel and bro...
Synopsis: This guide contains instructions on how to request a firewall change. Prerequisites: 1. You must have an active Virtual or Dedicated Server Hosting plan with Entity Data that includes the Managed firewall option. How-to Steps: 1. Lo...
Synopsis: This guide contains instructions on how establish your DNS zone file and include records for email (MX) and web hosting (A and CNAME). For the below example, we'll assume you have a website and email hosted on an Entity Data Virtual Server ...
Synopsis: This guide contains instructions on how to add additional FTP accounts that can be given to external developers or users without having to provide the main account password. Prerequisites: 1. You must have an active Linux Business Virt...
Synopsis: This guide contains instructions on setting up packages so you can assign disk usage limits and data traffic quotas. In this guide we will focus only on the disk and data limits, though there are many other elements that can be restricted. ...
Synopsis: This article contains the most common solutions to apparent server unavailability of WHM/cPanel servers. Prerequisites: You must have an active Linux Business Virtual Server or Linux Mission Critical Virtual Server running WHM/cPanel with ...
Synopsis: This guide contains instructions for resolving the following error, generated when trying to update name server delegations: [401] Failed to connect to registry, please retry: Prerequisites: You must have your domain registered throu...
Synopsis: It's most likely you cannot add new mailboxes because you haven't updated the quota in the MyEntityApps control panel (https://my.entityapps.com.au [1]). This guide will show you how to upgrade your user/mailbox quota. Prerequisites: Yo...
Synopsis: You can use the Install an SSL Certificate on a Domain feature to install a certificate on your domain. Before you can use this feature, you must create or purchase a certificate, and also must have the corresponding key. Previously, each ...
Here are some links to great resources for WHM and cPanel: http://www.learncpanel.com/whm-tutorials/ [1] http://docs.cpanel.net/twiki/bin/view/AllDocumentation/WebHome [2] Links: ------ [1] http://www.learncpanel.com/whm-tutorials/ [2] http://docs...
Synopsis: If you are seeing the below error, it is because the correct Intermediate certificate (or CA bundle) is not installed. NET::ERR_CERT_AUTHORITY_INVALID How to steps: 1. Locate the correct intermediate certificate to install, and copy th...
You can remove sub-accounts / additional contacts in the client area on your account with Entity Data. _This is a standard procedure and will need to be done by the account holder or a sub-account who have access to this feature._ HOW-TO STEPS 1. Op...
WARNING: IT IS STRONGLY RECOMMENDED THAT YOU DO NOT CONFIGURE LOCAL BACKUPS UNLESS YOU HAVE AT LEAST TWICE THE SPACE OF YOUR /home AVAILABLE ON YOUR SERVER. Doing so can quickly cause your server to run out of diskspace. in the case of FTP backups, it ...
EntityCloud(tm) is a self-service, self-managed, pay-as-you-go cloud utility computing platform. Resources and infrastructure are made available to the customer for their own purposes. The main priorities of EntityCloud(tm) is cost-efficiency, self-ser...
Synopsis: This knowledgebase article will guide you through the inital setup of WHM. The first part is a walk through that contains the basic instructions to get through the set up quickly. The second part contains more detailed information on each ...
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